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Health and hygiene protocols

Castillo Beach Club 35610

Protocols in our facilities

  • You will find certified hand sanitiser dispensers throughout our establishments; their use is compulsory
  • Protective screens in customer service areas
  • Room keys will be disinfected before handing them over
  • Online check-in
  • Rugs have been removed from all rooms
  • Towels and bed linen are washed at high temperature
  • Sanitiser, gloves and masks available to all guests
  • Remote controls are wrapped in plastic that will be changed regularly
  • Open or foot-operated waste bins lined with a bag
  • Rooms will not be occupied for 24 hours after their last occupant has departed
Castillo Beach Club 35610

Protocols for Pools / Beaches

  • Hammocks must be 1.5 metres apart
Castillo Beach Club 35610

Protocols for guests

  • They will find hand sanitiser in the common areas
  • Insofar as possible, payments should be done by credit card
  • POS systems will be disinfected regularly
Castillo Beach Club 35610

Protocols for our employees

  • All members of staff know the new health and safety measures
  • Our staff will wear gloves and masks at all times
  • The staff will have their temperature taken daily
  • Co-workers must stay at least 1.5 metres apart
  • Daily control of the state of health of all employees
Castillo Beach Club 35610

Catering protocols

  • The number of people will be controlled to avoid overcrowding
  • Menus will be removed from dining area